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Information about data collection

Lavazza Premium Coffees Corp., Privacy Policy

Lavazza Premium Coffees Corp., (hereinafter “LPCC,” "Company," "we" or “us” or “our”) appreciates your patronage and takes your privacy very seriously. As a result, we’ve developed the following privacy policy (“Privacy Policy”), which applies to all information about you that we collect through websites owned and operated by LPCC, which currently include without limitation www.lavazza.us or through mobile features and services or social media applications such as our Facebook page (individually and collectively “Site”), unless a Site contains a specific separate policy or additional policy terms that apply to that Site. We encourage you to read this Privacy Policy carefully to understand what personal information we may collect from or about you through our Site, how we may use or share this information, and what steps you may take to control such use or sharing. This Privacy Policy applies to personal information collected by our affiliates located in the United States and not to any affiliates located elsewhere. This Privacy Policy does not apply to information that you provide to us through means other than the Site.

This Privacy Policy is effective as of 04/01/2013. Your use of the Site constitutes acceptance of this Privacy Policy.  We reserve the right to change this Privacy Policy at any time for any reason and without prior notice. We will post changes to this Privacy Policy here, and we encourage all visitors and users of a Site to check this Privacy Policy from time to time.  Use of the Site after any changes to the Privacy Policy have been posted constitutes your acceptance of those changes. Any changes to the Privacy Policy will apply to information collected after the date of such change.

What We Collect

Personal Information.
We collect and store personal information you choose to provide to us through the Site or that we may request in connection with your use of the Site, such as your name, mailing address, e-mail address, mobile and telephone numbers and other information when you purchase products, create an account with us, fill out a survey, enter contests, participate in promotions, post comments on bulletin boards, request to receive the newsletter or otherwise interact with our Site.
Certain features that may be available on the Site, such as purchasing a product, may require you to create an account.  When creating an account you may be required to provide certain information.  When purchasing a product you will also be required to provide information regarding the purchase such as credit card information, billing and shipping information.  Certain features of the Site may permit you to provide additional optional information to us.

Other Information. 
We also collect other information about you and your use of the Site through the use of cookies or similar technologies. Cookies are pieces of data your web browser stores on your hard drive to allow our Site to provide you with enhanced services. Cookies allow us to recognize whether or not you have visited our Site before. This provides us with important marketing information and lets us know how we are doing at both attracting new visitors and maintaining relationships with prior visitors.  If you wish, you can set your browser to refuse cookies. However, keep in mind that cookies may be required to do user-friendly Site functions, so blocking cookies may negatively impact your Site experience. We do not collect any personally identifiable information through use of cookies.

We may collect information about how you were directed to our Site and your activity on the Site.  We may also collect information about the equipment used to access the Site, such as your internet protocol (ip) address, operating system, and browser type.
In some cases, we may also collect information from third-party sources, including social media sites and other sites with which we may partner on LPCC branding promotions. For example, if you post a comment on our Facebook page, we may collect and use that information as described in this Privacy Policy. Please note that we may combine this information with other information that we collect about you and use it as described herein.

How We Use Your Information
If the purchase of products is available on the Site, we will use your information in connection with fulfilling your orders, including contacting you with questions about your order and for shipping purposes.

We will use your information in connection with your use of certain features, functions or services available through the Site, for example, if you register to receive newsletters we will use your information to provide you with the newsletters or if the Site makes available the use of community functions, participation in contests or sweepstakes, or other features we may use your information for such purposes, including to administer those functions, features and services.

We also use your information we collect for other various purposes, including to respond to your requests for information or other inquiries from you, to manage our Site, marketing analysis (including analyzing information from cookies and other tracking features used on the Site or other uses of the Site to improve user experience), marketing email communications, catalog mailings, and for other lawful purposes.

From time to time, we may also contact customers by e-mail, phone, or mail for such purposes as to inform them of new products, services and special offers, administer a survey, or to follow up on previous interactions, unless you have opted out of receiving advertising communications from us by e-mail, phone and/or direct mail by contacting us at info@lavazzausa.com. We may also use your information to help us to customize the content that is presented to you in your use of the Site.

How Personal Information Is Shared with Third Parties
If the Site permits you to make a purchase, in connection with fulfilling your order and other requests from you, we may provide your personal information to credit card companies and delivery services or other third parties engaged by us as part of the fulfillment process.
We use third party service providers to perform certain business functions for us, which may include marketing, IT services and other functions. We may provide your personal information to these third party agents, consultants and contractors to perform those functions on our behalf.

We may also share your personal information in connection with your use of certain features or functions of the Site.  For example, if you post information on an available community feature or function it will be shared with other users of the feature or function.

We may also share your personal information with our affiliates in the course of our business operations.

We may also disclose your personal information to third parties if we believe disclosure is appropriate to comply with law, regulation, legal process or government request; enforce the terms of any of our policies; or protect the rights, property or safety of LPCC, our associates, or our customers. This may include assistance in fraud protection and investigation.

We may share or transfer your information in connection with a substantial corporate transaction, such as a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.

Opting-Out of Receiving Certain Communications from Us
If you do not wish to receive marketing communications from us, please follow the opt-out instructions generally provided in such communications, or via your account settings, if applicable. Alternatively, you can contact us info@lavazzausa.com.

How To Review or Update Personal Information Collected About You

You may confirm or change your personal information that we have collected by sending an e-mail to us at info@lavazzausa.com.

Links and Third-Party Content

Our Site may contain links to other websites and our Site may be linked from other websites, including websites of our partners or other third parties, which are not under our control. We provide these links on our Site as a customer convenience and to allow advertisers, including our partners, to promote their own sites or products, and do not endorse those sites, companies or their products or services. Also, when you link to our Site from another site, the originating site may collect information about you. We do not review, control or monitor the practices, information or materials on any other websites, and are not responsible or liable for the communications, information, content or materials from or the practices and policies (including without limitation privacy or data collection practices or policies) of any of those sites. In addition, any links to these third party sites may also contain cookies or other tracking devices.  We are not responsible and have no control over those cookies or other tracking devices.  The terms of use and privacy policy of those third parties apply to their cookies and other tracking devices. You are responsible for understanding and adhering to any other website's terms and conditions.

Note to International Residents
The Site is operated and made publicly available from the United States.  Any information that you provide to us will be transferred out of your home country to the United States.  By providing personal information to us, you are consenting to its transfer to and storage in the United States and to its use and disclosure as described in this Privacy Policy.  The United States does not afford statutory protections for personal information equivalent to those in certain other countries, including without limitation the European Union and Canada.

Children's Privacy
We are also concerned about protecting the safety and privacy of children. Our Site is not intended for use by children under 18 and we do not knowingly solicit or collect personal from anyone that informs us that they are under 13 and do not sell products for purchase by children under 13. If you are under 13, get your parent's consent before giving out any personal information online.

How to Contact Us
If you have any questions about our Privacy Policy, please contact us by email at info@lavazzausa.com or by mail at Lavazza Premium Coffees Corp., 120 Wall Street #27 floor, New York, NY, 10005.